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Don't forget to update your drivers

Before installing Star Trek Online, be sure to install the most recent drivers
for your graphics card, sound card (if you have one), and any other hardware.

Download with Star Trek Online Downloader

If you have a disc handy, you don't need to download the game client separately. Simply install, launch the game and it will be updated to the latest version automatically. If you ordered digitally, the fastest way to download is through your digital retailer. If you don't have other ways to obtain the client, you can try to download with Star Trek Online Downloader. Only use this if you are having issues with other channels, as they should be faster.

  1. Locate the file downloaded in your download directory, and double-click it.
  2. Complete the installation process to start the Star Trek Online launcher.
  3. When the launcher starts, enter your Username and Password, and click Submit.
  4. Patching should begin automatically. The progress bar displays the percentage of patching completed. When the patching completes, click Engage to start playing!


Download via BitTorrent

If you are familiar with BitTorrent downloads, we have created a torrent for you to download with your own BitTorrent downloader. This can also be faster than the option above, depends on the status of your peer-to-peer network.



Need Help?

Visit our support section for more information.

Minimum System Specifications

  • OS: Windows XP SP2/ Windows Vista/Windows 7 (32 or 64-bit)
  • CPU: Intel dual-core 1.8 GHz or AMD Athlon X2 + 3800
  • Memory: 1GB RAM or Better
  • Video:ATI Radeon X1800 or NVIDIA GeForce 7950 or better
  • Sound: DirectX 9.0c Compatible Soundcard
  • DirectX: Version 9.0c or Higher
  • HDD: 10GB Free Disk Space
  • Network: Broadband Required

To check if your computer meets the minimum system specifications:

  1. Click Start, then Run.
  2. In the Open box, enter dxdiag. Vista users will have to click through any approval dialogs which appear due to User Account Control settings
  3. Click OK to launch the DirectX Diagnostic Tool.
  4. Click Yes.
  5. Review your system specifications by clicking on the related tabs:
    • System: Operating system, processor, and RAM. Note that Intel Dual-Core processors are named "Intel® Core™2 CPU"
    • Display: Graphics card manufacturer and chip type
    • Input: Keyboard and mouse